Technical Support

Technical Support

Contact

We will be happy to help you! If you have licensed software from con terra or require support for a solution from us, please use the con terra portal to submit the problem.

Support

Standard support

 

The trouble-free operation of your IT systems and the smooth running of your business processes is important to us.

Our technical support team is there to provide you with strong and uncomplicated assistance whenever unexpected disturbances occur using our software.

Support Plus Service Package

Support Plus is the name of the comprehensive support services provided by con terra in addition to our standard support. This service package comprises support for all products and components of the con terra product portfolio, with support in all technical matters, explanations of specific functions and assistance with configuration activities.

Our all-inclusive service guarantees rapid assistance in all matters and in every case – flexible, uncomplicated and pragmatic!

Benefits to you:

Powerful all-inclusive service

Fast individual assistance

Intensive, case-specific support

Comprehensive support from experts

Detailed guides and instructions

Flexible use of quota

Support Plus

Find out more about our Support Plus Service Package (PDF).

Support Plus