Support

Support

Support

We will be happy to help you! If you have licensed software from con terra or require support for a solution from us, please use the con terra portal to submit the problem.

Standard support

The disturbance-free operation of your IT systems and the smooth running of your business processes is important to us.

 

Our technical support team is there to provide you with strong and uncomplicated assistance whenever unexpected disturbances occur using our software.

Support Plus Service Package

Support Plus is the name of the comprehensive support services provided by con terra in addition to our standard support. This service package comprises all products and components of the con terra product portfolio, with support in all technical matters, explanations of specific functions and assistance with configuration activities.

 

Our all-inclusive service guarantees rapid assistance in all matters and in every case – flexible, uncomplicated and pragmatic!

 

Benefits to you:

Bulletpoint

Powerful all-inclusive service

Bulletpoint

Fast individual assistance

Bulletpoint

Intensive, case-specific support

Bulletpoint

Comprehensive support from experts

Bulletpoint

Detailed guides and instructions

Bulletpoint

Flexible use of quota

Support Plus

Support Plus

Find out more about our Support Plus Service Package (PDF).